Acceptable Usage

The Patient Navigator Portal 

Please read this Acceptable Usage Policy carefully and ensure that you understand it before using the Patient Navigator Portal.

Our Acceptable Usage Policy sets out standards which apply to your use of the Patient Navigator Portal.

This Policy was last updated on 04th August 2021.

Your agreement to comply with this Policy is indicated by your use of the Patient Navigator Portal. If you do not agree with this Policy, you must stop using the Patient Navigator Portal, immediately.

The following documents also apply to your use of the Patient Navigator Portal.·        

Our Terms of Use, available at www.patientnavigator.co.uk·        
Our Privacy Policy, available at www.patientnavigator.co.uk·        
Our Cookie Policy, available at www.patientnavigator.co.uk 

1. Definitions and Interpretations
In this policy, unless the context otherwise requires, the following expressions have the following meanings: 

“Content”  Meansany and all text, images, audio, video, scripts, code, software, databases, and any other form ofinformation capable of being stored on a                                    computerthat appears on, or forms any part of, the Patient Navigator tal; 

“Use" Means a User of the Patient Navigator Portal; 

“We/Us/Our” Means Patient Navigator Limited. 

2. Information About Us
The Patient Navigator Portal is operated by Patient Navigator Limited.  We are a limited company registered in England and Wales under company number 119883355.  Our registered address is Thames House, Roman Square, Sittingbourne, Kent ME10 4BJ and Our trading address is 1, Cornhill,London EC3V 4ND.

3. How to Contact Us
To contact Us, please email Us at info@patientnavigator.co.uk   

4. Changes to this Policy 
4.1  We may alter the terms of this Policy at anytime.  If we do so, details of the changes will be highlighted at the top of this page. As explained above, your use of the Patient Navigator Portal constitutes your acceptance of this Policy. Consequently, any changes made to this Policy will apply to your use of the Patient Navigator Portal the first time you use it after the changes have been implemented.  You are therefore advised to check this page regularly.
‍4.2  Ifany part of the current version of this Policy conflicts with any previousversion(s), the current version shall prevail unless plicitly state otherwise.

5. Acceptable Usage of the Patient Navigator Portal 
5.1  You may only use the Patient Navigator Portal in a lawful manner:

a) You must ensure that you comply fully with any and all local, national, or international laws and regulations that apply;
b) You must not use the Patient Navigator Portal in any way, or for any purpose, that is unlawful or fraudulent;
c) You must not use the Patient Navigator Portal to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware or any other code designed to adversely affect computer hardware, software, or data of any kind;
d) You must not use the Patient Navigator Portal to knowingly send, upload, or in any other way transmit unauthorised or unsolicited marketing or similar material (commonly referred to as “spam”);
e) You must not use the Patient Navigator Portal to bully, threaten, harass, intimidate, insult, annoy, inconvenience, upset, or embarrass another person;
f) You must not use the Patient Navigator Portal to harm or attempt to harm minors in any manner;
g) You must not use the Patient Navigator Portal,submit User content, or communicate in any way using the Patient Navigator Portal that does not comply with the content standards set out below in Part 7. 

6. Interactive Services
6.1  If we provide any kind of interactive service,clear information will be provided about that  service. In particular, we will inform you of any moderation and whether that moderation is automated or carried out by people.
6.2  We use reasonable efforts to carry out risk assessments for any interactive services that we may offer in order to determine the risks posed to Users from third parties and, on the basis of those risk assessments, decide whether to implement moderation and, if so, what kind.
6.3 We are under no obligation to monitor, moderate, or in any other manner oversee any        interactive services provided on the Patient Navigator Portal.  We here by exclude any  and all liability for any loss or damage arising out of the use of such interactive services by a User who breaches the content standards set out below in Part 7, whether we monitor the interactive service or not. 
6.4 Minors may not use the interactive service(s) on the Patient Navigator Portal. 

7. Content Standards 
7.1  When communicating via the Patient Navigator Portal, uploading User content, or otherwise interacting with the Patient Navigator Portal, you must not submit, communicate, or otherwise do anything that:
a) Is sexually explicit
b) In any way sexualises minors (including, but not limited to, child sexual abuse material);
c) Is obscene, deliberately offensive, hateful, or otherwise inflammatory;
d) Promotes violence;
e) Promotes, encourages, incites, or supports acts of terrorism;
f) Promotes or assists in any form of unlawful activity;
g) Is defamatory of another person;
h) Bullies, insults, intimidates, or humiliates another person;
i)  Discriminates against, or is any way defamatory of, any person, group, or class of persons; race; nationality; gender; gender identity; sexual orientation; religious or philosophical beliefs; disability;or age;
j) Is intended or otherwise likely to threaten,harass, annoy, alarm, inconvenience, upset, or embarrass another person;
k) Is calculated or otherwise likely to deceive;
l) Is intended or otherwise likely to infringe (or threaten to infringe) another person’s right to privacy or otherwise uses their personal information in a way that you do not have a right to;
m) Misleadingly impersonates any person or otherwise misinterprets your identity or affiliation in a way that is calculated to deceive;
n) Implies any form of affiliation with Us or any other party where there is none;
o) Infringes, or assists in the infringement, of the intellectual property rights (including, but not limited to, copyright,designs, patents, trademarks, and data base rights) belonging to Us or any other party;
p) Is in breach of any legal duty owned to another party including, but not limited to, contractual duties and duties of confidence. 

7.2  When communicating via the Patient Navigator Portal, uploading user content, or otherwise interacting with the Patient Navigator Portal, you must ensure that your communication or submission: 
a) Is truthful and accurate (where you are stating facts);
b) Complies fully with any and all local, national,or international laws and regulations that apply. 

8. Breaches of this Policy 
8.1  If you fail to comply with the provisions of this Policy, We may take action as set out in this Part 8.  A breach of this Policy also constitutes a material breach of the Terms of Use of the Patient Navigator Portal.  We may take one or more of the following actions in response to your breach: 

a) Suspend or terminate your right to use the Patient Navigator Portal;
b) Remove either temporarily or permanently, your communication, User content, or other submission from the Patient Navigator Portal;
c) Issue you with a written warning;
d) Take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach;
e) Take further legal action against you, as appropriate;
f)  Disclose such information to law enforcement authorities as required or as We deem reasonably necessary; and/org) Take any other actions which We deem reasonably appropriate (and lawful). 

8.2  We hereby exclude any and all liability arising out of any actions that We may take (including, but not limited to those set out above in Part 8.
1) in response to your breach.

9. Law and Jurisdiction 
9.1  This policy, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with, English law.
9.2  If you are a consumer, you will benefit from any mandatory provisions of the law in your country of residence.  Nothing in Part 9.1 takes away from or reduces your legal rights as a consumer.
9.3  If you are a consumer, any dispute, controversy,proceedings, or claim between you and Us relating to this Policy or to the relationship between you and Us (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England,Wales, Scotland, or Northern Ireland, as determined by your residency. 

August 2021

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