Professional help and guidance to manage individual health journeys

Complex care and case management often needs multiple resources, treatments and providers.

How it works

Our nurse case management service ensures highly qualified coordination, disease management, health surveillance and a better understanding of long-term and complicated health issues.

Using the wider NHS framework and e-patient referral service will help employees receive care nationwide in both NHS and private hospitals, at the right time and in the right place.

Our nurses will liaise with patients providing that human touch and support through their health care pathway.

Case Management

Helping employees and their families understand complex health conditions, relevant treatments and pathways with comprehensive support for prevention, monitoring, screening and long-term care, promoting a better understanding and a clearer return to their best health and return to work.

Nurses help explain diagnoses, treatments and options, and liaise with medical teams to ensure patients understand the complete picture of their options to return to their best health.

Case Studies

Gastroenterology

Patient Advocate expedited a gastroenterology appointment. A biopsy was taken three days later and now patient  is waiting for a phone consultation with the specialist to confirm his results...
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Gastroenterology

Cardiac

Patient had initial consultations and diagnostics with orthopedic surgeon where results showed chest pain was cardiac in origin. Subsequently referred to private cardiologist...  
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Cardiac

Stroke

A female patient, in her 50’s been with her company for many years as a senior administrator. Had an extensive stroke at home and was admitted via A&E during the middle of the coronavirus lockdown... As she had private medical insurance, her husband had called the provider to ask what support would be available and ask some key questions about onward support for his wife. He was informed about a cash benefit but that there was nothing else they could do. He was frustrated by this response and having nobody to support the family during this time he reached out to his wife’s employer for help.
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Stroke

What our clients say

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